Concierge Technology Support for Senior Living Communities
Mr. Techie partners with independent and assisted living communities to provide white-glove, on-site technology support designed specifically for older adults. Our services go beyond troubleshooting — they build confidence, protect against scams, and keep residents connected with family and community life.
By addressing everyday technology needs, we create measurable improvements in resident satisfaction, staff efficiency, and family trust. Facilities gain a turnkey amenity that strengthens their reputation while removing the hidden costs of staff time spent on resident tech issues.
The Mr. Techie Difference
Unlike consumer tech services that depend on subscriptions, upsells, and confusing hourly rates, Mr. Techie provides transparent, contract-based support built exclusively for independent and assisted living communities.
Our trained, background-checked technicians come on-site to calmly resolve resident technology challenges and provide one-on-one digital literacy coaching — always at the resident’s pace and without pressure. From smartphones and smart TVs to email setup, streaming, Wi-Fi troubleshooting, and scam prevention, we ensure seniors feel confident and safe online.
We function as a trusted extension of your care team. Facilities choose Mr. Techie to:
Reduce tech-related maintenance tickets and front desk interruptions
Free staff to focus on care and community operations
Offer a high-value amenity that improves resident satisfaction and family trust
Our programs include dedicated service days, responsive on-call visits, and engaging educational events that keep residents connected, secure, and supported.
How Mr. Techie Compares
Mr. Techie
✅ Fixed monthly contracts, no hidden fees
✅ Built exclusively for independent and assisted living communities
✅ Includes resident education workshops and one-on-one coaching
✅ Scam prevention and digital safety as core services
✅ No upsells, no hardware sales, no pressure
✅ Reliable, background-checked technicians dedicated to your community
The Other Guys
❌ Hourly fees, subscriptions, and unclear pricing
❌ Consumer-focused, not facility-focused
❌ Little to no resident training or education
❌ Limited or no scam-prevention support
❌ Pushy upsells and hardware sales
❌ Inconsistent coverage; retail-based or gig-based techs
The Bottom Line:
Mr. Techie is the only service designed specifically for senior living communities, providing transparent pricing, empathetic education, and reliable on-site support that reduces staff burden and enhances resident satisfaction.
Support for Your Community
Mr. Techie strengthens your community by supporting both staff and residents. We reduce day-to-day frustrations, protect against digital risks, and deliver a high-value amenity that families notice.
For Community Staff
Fewer tech-related complaints and maintenance requests
On-call support and regularly scheduled Tech Days
Smooth resident move-in setup for phones, Wi-Fi, and accounts
Optional staff training to handle everyday technology interactions with confidence
Our presence eliminates guesswork and frees your team to focus on care and operations, not troubleshooting devices.
For Residents
One-on-one help with phones, tablets, computers, TVs, and streaming
Safe guidance on email, FaceTime, social apps, and digital communication
Scam prevention and online security coaching
Support for smart home devices, Wi-Fi, and printers
Personalized assistance with photos, passwords, and account management
Every interaction is delivered with patience, privacy, and respect. Residents build confidence at their own pace, families gain reassurance, and communities benefit from stronger satisfaction and retention.
Add Mr. Techie as a Trusted Amenity
Offer white-glove tech support. Improve resident satisfaction. Lighten your staff’s load.